Reel Cinema Faces Backlash Over New Food and Drink Policy
Cinema chain sparks anger by banning customers from taking their own food and drink
Manchester Evening News
Image: Manchester Evening News
Reel Cinema, with locations in Rochdale and Chorley, England, has faced criticism for banning customers from bringing their own food and drinks. The policy change, effective since December 2025, aims to maintain cleanliness but has angered families due to high concession prices.
- 01Reel Cinema has implemented a ban on outside food and drink at its locations.
- 02The policy, effective since December 2025, aims to maintain cleanliness and consistency.
- 03Customers have expressed frustration over high prices for snacks and drinks at the cinema.
- 04Reel Cinema states that similar policies exist among many UK cinema operators.
- 05The chain encourages feedback from customers regarding the enforcement of the new policy.
Advertisement
In-Article Ad
Reel Cinema, operating in Rochdale and Chorley, England, has sparked anger among customers by enforcing a new policy that prohibits bringing outside food and drinks into its venues. This change, which took effect in December 2025, aims to maintain the cleanliness and condition of cinema screens and provide a consistent experience for all patrons. However, many families are finding the policy harsh, especially during school holidays when cinema outings are popular. One mother recounted how her son had to surrender his chocolate at the Chorley cinema, highlighting the financial burden of purchasing expensive snacks on-site. Customers have taken to social media to voice their dissatisfaction, with some noting that the ticket prices combined with high concession costs make outings unaffordable. Reel Cinema stated that the policy aligns with practices of many UK cinema operators, particularly smaller chains, and aims to simplify enforcement. They also mentioned that while they understand the cost pressures on families, they offer various value options, including screenings starting at £4.99. The cinema chain encourages customers to provide feedback if they feel the policy is enforced insensitively.
Advertisement
In-Article Ad
Families may find cinema outings less affordable due to high concession prices, leading to decreased attendance.
Advertisement
In-Article Ad
Reader Poll
What do you think about Reel Cinema's new food and drink policy?
Connecting to poll...
Read the original article
Visit the source for the complete story.



