Innovative Survey Empowers Hospitalized Children to Share Their Experiences
A first-of-its-kind survey reveals what bothers hospitalized children
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A pioneering patient satisfaction survey at Schneider Children's Medical Center in Israel directly engages hospitalized children aged 8-18, revealing insights about their fears and needs. Two-thirds reported stress, yet those with fears rated their care highly, highlighting the importance of staff support. The initiative aims to improve children's hospital experiences and influence healthcare practices globally.
- 01Two-thirds of hospitalized children reported experiencing fear or stress during their stay.
- 02Children who felt more fear rated their overall care experience higher, indicating the importance of staff support.
- 03A significant gap exists between children's and parents' perceptions of hospitalization satisfaction.
- 04The survey was designed specifically for children, using a playful interface and language suited to their age.
- 05Children emphasized the need for more engaging activities and better food options during their hospital stays.
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Schneider Children's Medical Center in Israel has launched a groundbreaking patient satisfaction survey aimed at children aged 8-18, allowing them to express their experiences directly without parental mediation. This initiative, led by Prof. Efrat Bron-Harlev, recognizes that children have their own voices and opinions regarding their hospitalization. Approximately 130 children participated, revealing that two-thirds experienced fear or stress, yet those feelings correlated with higher satisfaction scores for the care they received. The survey highlighted a notable discrepancy between children's and parents' perceptions of care, with children reporting a more complex experience. The survey, designed with child-friendly elements, encourages honest feedback and identifies areas for improvement, such as the need for more engaging activities and better food options. Schneider aims to use these insights to enhance the overall hospital experience for children and hopes to influence broader healthcare practices by advocating for children's voices in their care. This initiative is part of a larger philosophy at Schneider to treat children as whole individuals with emotional and social needs.
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The survey aims to enhance the hospital experience for children, addressing their specific needs and concerns.
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