NCDRC Halts ₹1.65 Crore Refund in Range Rover Defects Case
NCDRC stays ₹1.65 crore refund order in Range Rover defects case
Asianet Newsable
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The National Consumer Disputes Redressal Commission (NCDRC) has temporarily stayed a ₹1.65 crore refund order to a Range Rover purchaser, pending Jaguar Land Rover's appeal. The company had complied with the statutory pre-deposit and disputes the findings of manufacturing defects as per the Uttarakhand State Commission's ruling.
- 01The NCDRC has stayed the execution of a ₹1.65 crore refund order to a Range Rover buyer.
- 02Jaguar Land Rover India Ltd. argues that the State Commission's findings on manufacturing defects are unsustainable.
- 03The complainant claims to have faced significant issues with the vehicle shortly after purchase in 2022.
- 04The NCDRC has requested an affidavit from the complainant regarding the vehicle's current status.
- 05The next hearing is scheduled for October 7, 2026.
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The National Consumer Disputes Redressal Commission (NCDRC) has issued a stay on a refund order exceeding ₹1.65 crore to a purchaser of a Range Rover vehicle, pending the appeal by Jaguar Land Rover India Ltd. The appeal stems from a ruling by the Uttarakhand State Consumer Disputes Redressal Commission, which found manufacturing defects in the vehicle and ordered a refund along with interest and litigation costs. Jaguar Land Rover's Senior Advocate, S.K. Pattjoshi, contended that the repairs were conducted under warranty and that the allegations of defects were unsupported by evidence. Conversely, the complainant's legal team argued that the vehicle has been largely unusable since its purchase in October 2022 due to persistent issues. The NCDRC has instructed the complainant to provide an affidavit detailing the vehicle's status and has halted any execution of the refund order until further hearings, which are set for October 7, 2026.
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The stay on the refund affects the complainant's financial situation, as they remain without the vehicle while the company retains the purchase amount.
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