DoorDash and Dasher Apps Experience Widespread Outage Affecting Users
Are DoorDash and Dasher down? Thousands report issues with instant delivery app amid outage
Hindustan Times
Image: Hindustan Times
The DoorDash and Dasher apps faced a significant outage on Wednesday, affecting thousands of users across the United States. Reports peaked at 5,550, with many users expressing frustration on social media about their inability to receive orders or get compensated for lost income.
- 01The outage began around 3:30 PM ET and peaked at 4:00 PM ET.
- 02Over 5,500 users reported issues, primarily on the East and West Coasts.
- 0394% of users faced problems with the app, while 3% had login issues.
- 04Dasher drivers expressed concerns over lost income due to the outage.
- 05DoorDash has over 42 million monthly active users in the U.S.
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On Wednesday, the DoorDash app, widely used for food and grocery delivery, and the Dasher app for delivery personnel, experienced a major outage affecting thousands of users. The issues began around 3:30 PM ET and peaked at 4:00 PM ET, with 5,550 outage reports logged on DownDetector. The majority of users, 94%, reported problems with the app, while 3% faced login issues and 2% encountered difficulties placing orders. The outage was notably felt on both the East and West Coasts, particularly in major cities like New York City and Los Angeles. Many Dasher drivers took to social media to voice their frustrations, with some expressing concerns about lost income due to the inability to receive orders. DoorDash, which boasts over 42 million monthly active users, has yet to address compensation for affected drivers.
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The outage has disrupted food and grocery deliveries, potentially affecting users' access to essential items and drivers' earnings.
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