LTO Confirms Dermalog Ceased LTMS Support Amid Ongoing Issues
LTO says Dermalog already ceased LTMS support; firm’s new proposal hit
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The Land Transportation Office (LTO) in the Philippines has confirmed that Dermalog Identification Systems GmbH has stopped providing support for the Land Transportation Management Systems (LTMS). The contract expired on May 30, 2026, leaving LTO reliant on its own IT system to continue operations. Issues with Dermalog's system have been flagged by the Commission on Audit (COA) multiple times.
- 01Dermalog's LTMS, procured for ₱3.19 billion (approximately $57 million USD), has been criticized for unresolved issues and functional gaps.
- 02LTO has made 13 formal demands to Dermalog for a full turnover of the LTMS, all of which were ignored or inadequately addressed.
- 03The LTMS maintenance contract has lapsed, leading to a lack of support for system updates and incident response.
- 04LTO Executive Director Marvin Ontog emphasized that the agency is not refusing to pay Dermalog due to preference but due to legal constraints and budgetary issues.
- 05The ongoing problems with the LTMS hinder LTO's ability to implement new initiatives, such as faster license plate releases and online license renewals.
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The Land Transportation Office (LTO) of the Philippines has acknowledged that Dermalog Identification Systems GmbH has ceased its support for the Land Transportation Management Systems (LTMS), with the contract for the final module set to expire on May 30, 2026. LTO Executive Director Marvin Ontog stated that the agency has been compelled to rely on its own IT system to continue providing essential services, including vehicle registration and driver’s license processing. He highlighted that Dermalog's LTMS, which was procured for ₱3.19 billion (approximately $57 million USD), has faced multiple issues that have been flagged by the Commission on Audit (COA). Despite Dermalog's claim of submitting a renewal proposal, Ontog indicated that it lacked essential details such as pricing and timelines. The LTO has made 13 formal demands for the full turnover of the LTMS, but all have gone unanswered. The situation has impeded LTO's ability to roll out important initiatives aimed at improving service delivery, such as faster license plate issuance and online renewal processes.
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The cessation of support from Dermalog has left LTO struggling to maintain service delivery, affecting citizens who rely on efficient transportation services.
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