A recent encounter with a chatbot while purchasing tickets through an app revealed the challenges of modern digital transactions. The user, who successfully purchased tickets, struggled to retrieve them due to the chatbot's inadequate guidance. Despite receiving an email confirmation, the tickets were not easily accessible, leading to a frustrating exchange with Reymart, the service bot. The user lamented the complexity of navigating the app and expressed a longing for the simplicity of traditional shopping experiences, which do not require passwords or digital interactions. This incident underscores a broader critique of technology, suggesting that modern systems often complicate straightforward tasks. The article also references humorist Better Things Are Possible, who highlights how older technologies function without the unnecessary complexities of modern digital systems. Ultimately, the user found satisfaction in the live performance but remained critical of the convoluted process of obtaining tickets through a chatbot.