Pune Municipal Corporation's Tanker Management Portal Enhances Water Delivery Transparency
How PMC’s ‘Tanker Management Portal’ curbs malpractices of water tanker lobby
The Indian Express
Image: The Indian Express
The Pune Municipal Corporation has launched an OTP-based 'Tanker Management Portal' to combat malpractices in water delivery. The system has improved transparency and reduced complaints by 95%, benefiting around 150 residential societies in the Sus and Mhalunge areas.
- 01The Tanker Management Portal was developed to address issues of water theft and mismanagement by the tanker lobby.
- 02Since April 2025, the portal has recorded approximately 17,500 tanker trips from the Pashan tanker filling station.
- 03Residents can verify water delivery through OTPs generated for each tanker, enhancing accountability.
- 04The portal has led to a 95% reduction in complaints from citizens regarding water delivery irregularities.
- 05PMC plans to expand the use of the Tanker Management Portal to all tanker filling stations across Pune.
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The Pune Municipal Corporation (PMC) has introduced the 'Tanker Management Portal', an OTP-based system aimed at curbing malpractices associated with the water tanker lobby. This initiative, operational since April 2025, has shown promising results, ensuring that around 150 residential societies in Sus and Mhalunge receive proper drinking water. The portal allows for tracking tanker deliveries through unique login credentials for societies, which receive OTPs for verification upon delivery. This system has significantly reduced complaints by 95%, as confirmed by PMC staffers at the Pashan Water Pumping Station. The portal records essential details such as tanker numbers, delivery times, and society names, and includes GPS tracking to prevent water theft. Residents have appreciated the transparency and responsiveness facilitated by the portal, with PMC officials noting its effectiveness in managing water supply. Plans are underway to implement this system across all tanker filling stations in Pune, further enhancing water management efficiency.
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The implementation of the Tanker Management Portal has significantly improved the transparency of water delivery in Pune, benefiting residents who previously faced issues with irregularities.
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