The Indian Railway Catering and Tourism Corporation (IRCTC) has taken significant steps to combat fraudulent ticket bookings by deactivating over 30 million suspicious user accounts and flagging another 60 million for verification. This initiative is in response to rising concerns about ticket availability, as many passengers report that bots and fake accounts are monopolizing ticket sales during peak times. Additionally, IRCTC has enhanced food safety measures by implementing AI surveillance in over 800 railway kitchens. The system, equipped with 2,394 smart cameras, can detect various hygiene violations, including the presence of pests and non-compliance with food handling protocols. This technology aims to provide real-time alerts for quicker corrective actions, addressing ongoing complaints about food quality and hygiene on trains. These dual initiatives reflect IRCTC's commitment to leveraging technology to enhance ticketing integrity and improve passenger services as part of its digital transformation efforts.