Lloyds Bank and Halifax Customers Face Widespread App Access Issues
Lloyds Bank down LIVE: Thousands report issues as customers 'can't access app'
Image: Express
Thousands of Lloyds Bank and Halifax customers are unable to access their accounts due to app outages reported on Down Detector. The banks acknowledged the issues and are working to resolve them. Many users have expressed frustration over the inability to make payments or log in.
- 01Over 4,000 Lloyds Bank customers reported issues with the app on Down Detector.
- 0264% of users indicated problems specifically with the banking app, while 14% had login issues.
- 03Lloyds Banking Group serves around 26 million customers across its brands.
- 04The outage began shortly after 11:30 AM, leading to widespread complaints on social media.
- 05Customers were advised to check if their app is updated and to restart it as a troubleshooting step.
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Lloyds Bank and Halifax customers are facing significant issues accessing their accounts due to app outages reported on Down Detector. Thousands of users have taken to social media platforms, particularly X, to express their frustrations, with one user noting they have been unable to log in for over an hour. The banks confirmed that they are aware of the problems, with Lloyds stating that 64% of reports relate to app functionality while 14% concern login issues. The outage began around 11:30 AM, prompting over 4,000 reports for Lloyds and more than 2,000 for Halifax. Lloyds Banking Group, which serves approximately 26 million customers, has provided guidance for troubleshooting, advising users to ensure their app is updated and to restart their devices. The banks are actively working to resolve these issues and have apologized for the inconvenience caused.
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The app outage affects thousands of customers who are unable to access their accounts or make payments, potentially disrupting their financial transactions.
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