In response to significant backlash from students, the Central Board of Secondary Education (CBSE) has announced refunds for extra fees charged for scanned copies of Class 12 answer sheets. The decision follows complaints about technical issues that resulted in incorrect fee deductions during the application process on May 21 and 22. The CBSE confirmed that excess payments would be refunded using the original payment method, while students charged less will be notified about any balance payments due. Concerns arose after students, including those who qualified for the Joint Entrance Examination (JEE), reported unexpectedly low marks in subjects like Physics and Chemistry. Complaints included blurry scans, missing marks, and server failures. The Union Ministry of Education is actively overseeing the situation, treating student grievances as a priority. They are analyzing data from the re-evaluation process to address the 3.19% drop in the overall Class 12 pass percentage this year, which is the lowest in recent years. Despite the complaints, officials from the Ministry have denied any systemic failures, labeling the viral posts as isolated incidents.