On Tuesday, Canva faced a widespread outage that left users globally unable to access its graphic design platform. Reports of access issues began around 9:15 am IST, with many encountering a '500 Internal Server Error' when trying to use the website or mobile app. This error indicates a server-side problem, and the disruption mainly affected the mobile application, which accounted for over half of the complaints. Users reported difficulties in logging into their accounts, opening existing designs, and creating new ones, significantly impacting businesses that rely on Canva's tools. Canva acknowledged the outage on its official status page, confirming that some users were experiencing difficulties. The company stated that its engineering teams were investigating the issue and working to identify the cause. In a subsequent update, Canva indicated that they had pinpointed the problem and were implementing a fix. While specific details about the root cause were not provided, Canva assured users that efforts were underway to restore normal service as quickly as possible, urging them to monitor the status page for updates.