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CBSE Faces Backlash Over Re-evaluation Process Amid Technical Failures
CBSE re-evaluation chaos escalates; Centre seeks report over server failures, payment glitches
Image: The Times Of India
The Central Board of Secondary Education (CBSE) is under scrutiny after technical failures disrupted the re-evaluation process for Class 12 results, leading to payment errors and server crashes. Union Education Minister Dharmendra Pradhan has requested a comprehensive report from the Board to address these issues and ensure accountability.
- 01Union Education Minister Dharmendra Pradhan has demanded a report from CBSE regarding the technical failures experienced during the re-evaluation process.
- 02CBSE admitted to charging some students excess fees while others paid less due to technical glitches, promising refunds for excess payments.
- 03The newly implemented On-Screen Marking (OSM) system has faced criticism as students reported lower-than-expected scores and issues with scanned answer sheets.
- 04CBSE evaluated over 886 lakh answer sheets this year, but acknowledged that high application volumes caused significant portal traffic issues.
- 05In response to growing complaints, CBSE has extended the application deadline for re-evaluation to May 24.
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The Central Board of Secondary Education (CBSE) is facing significant backlash following widespread technical failures during the re-evaluation process for Class 12 results. Union Education Minister Dharmendra Pradhan has requested a detailed report from the Board to investigate server crashes and payment gateway issues that have frustrated students and parents since the results were announced on May 13. Reports indicate that some students were overcharged while others paid insufficient amounts due to these technical glitches, prompting CBSE to assure refunds for excess payments and to contact students regarding any balance owed.
The newly introduced On-Screen Marking (OSM) system has come under fire as many students received unexpectedly low scores, with complaints highlighting blurred or incomplete scanned copies of answer sheets. CBSE has stated that over 886 lakh answer sheets were evaluated this year, but acknowledged that the influx of applications caused severe traffic on its portal. In light of the rising complaints, CBSE has extended the application deadline for re-evaluation requests to May 24 and has urged students to avoid making duplicate payment attempts to prevent further delays.
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The technical failures in the re-evaluation process have caused significant distress among students and parents, affecting their ability to secure accurate results.
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