Shields Health Solutions Partners with Baptist Health to Enhance Specialty Pharmacy Services in Jacksonville
Shields Health Solutions Brings Integrated Specialty Pharmacy Services to Baptist Health in Jacksonville

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Shields Health Solutions has partnered with Baptist Health in Jacksonville, Florida, to launch a specialty pharmacy aimed at improving access to medications for patients with chronic conditions. The program will initially focus on rheumatology and expand to oncology and other specialties, providing personalized support services.
- 01The new Baptist Specialty Pharmacy will streamline access to specialty medications for chronic conditions like cancer and autoimmune diseases.
- 02Initial focus will be on rheumatology, with plans to expand into oncology and other specialties.
- 03Patients will benefit from personalized support services, including insurance navigation and financial assistance.
- 04A study showed that 92% of rheumatology patients reported no missed days of activities, significantly higher than the industry benchmark of 50%.
- 05The partnership aims to reduce administrative burdens on healthcare providers, allowing them to focus on patient care.
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Shields Health Solutions has announced a collaboration with Baptist Health, the largest health system in Northeast Florida, to establish a new specialty pharmacy located at the Baptist MD Anderson Cancer Center in Jacksonville. This initiative aims to enhance patient access to specialty medications for chronic and complex conditions, starting with rheumatology and expanding to oncology and other specialties. The pharmacy will facilitate quicker access to prescribed therapies through both retail and direct-to-patient delivery services. Patients will receive personalized support, including assistance with insurance and financial navigation, aimed at reducing out-of-pocket costs and improving medication adherence. Michael Ham, CEO of Shields Health Solutions, emphasized the importance of making medication access easier for patients dealing with complex health issues. The partnership is expected to alleviate administrative pressures on healthcare providers, allowing them to concentrate on delivering high-quality care. According to Shields’ 2025 Outcomes Report, the specialty pharmacy model has demonstrated significant effectiveness, with a reported 92% of rheumatology patients experiencing no missed days of planned activities, surpassing the industry average.
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The partnership will enhance access to specialty medications for patients with chronic conditions in Northeast Florida, improving health outcomes and reducing costs.
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