In New Zealand, many older adults are grappling with 'technostress,' a term that captures their anxiety and frustration in adapting to rapid technological changes. Although digital engagement among those over 50 has increased, nearly half feel excluded from the digital world. This exclusion can severely affect their access to essential services and social connections, with over 40% of those aged 60 and above facing difficulties accessing online government information. Interviews with 23 individuals aged over 65 reveal a complex relationship with technology; while some find it empowering, others experience significant distress. Common challenges include navigating online applications, dealing with scams, and inadequate accessibility features. Many participants expressed that digital technologies are not designed with their needs in mind, leading to feelings of incompetence and frustration. Addressing these issues requires recognizing digital inclusion as a fundamental right and fostering collaboration across sectors to ensure older adults are actively involved in technology design and implementation. Without targeted efforts, the shift to digital services risks exacerbating existing inequities.