The Ministry of Education in India has tasked experts from the Indian Institute of Technology (IIT) Madras and IIT Kanpur to assist the Central Board of Secondary Education (CBSE) in addressing technical issues with its post-result services portal. This initiative comes after numerous complaints from students and parents regarding glitches in the re-evaluation process, including login failures and fluctuating fees. Union Education Minister Dharmendra Pradhan emphasized the need for a 'glitch-free re-evaluation process' and directed the teams to focus on system upgrades and technical workflows. The expert teams will work on enhancing portal stability, server performance, and the robustness of the overall IT infrastructure. The CBSE has acknowledged that heavy traffic and unauthorized attempts to interfere with the portal have contributed to these disruptions. In response to the ongoing issues, the board has extended deadlines for students to access scanned copies of answer sheets and apply for verification and re-evaluation, ensuring student welfare remains a priority during this challenging period.