In a remarkable display of determination, Sukhmaniya, a tribal woman from Jangalpara village in Chhattisgarh's Surguja district, carried her 90-year-old mother-in-law on her back for nearly 3 km to the Central Bank of India in Mainpat. The journey was necessitated by the non-receipt of her mother-in-law's monthly pension of ₹500, which had been pending for four months due to incomplete KYC (Know Your Customer) formalities. A video capturing this poignant moment went viral on social media, highlighting the struggles faced by elderly beneficiaries in accessing their pensions. Previously, a 'Bank Mitra' had delivered the pension directly to their home, but this service was halted after the last payment in January. Following the completion of the KYC process at the bank, Sukhmaniya received a total of ₹2,000 for the four months of unpaid pension. The bank confirmed that from next month, the pension would again be delivered to their home, ensuring that the elderly woman receives her due without further hardship.